Occupancy Specialist - HCVP
Effective Date: October 23, 2023
Under the supervision of the Director of the Housing Choice Voucher Program performs a variety of administrative duties to support the operations of the HCVP program as applicable. The responsibilities include tenant interviews, recertification, maintaining tenant files, and answering tenant inquiries via telephone or by email. In addition, the applicant is also responsible for consistently applying, explaining, and enforcing HUD program regulations and CHA administrative policies and procedures. The position requires a detail-oriented person with strong organizational, time management, and record management skills. The ideal candidate has previous work experience serving lower income households in an urban setting. The ideal candidate must be able to consistently meet deadlines and customer service work standards in both an in-office and at-home online work environment.
Leasing Coordinator
Effective Date: October 23, 2023
Under the supervision of the Director of Housing, the person in this role is primarily responsible for the full utilization of Housing Choice Voucher program funding and public housing occupancy to maximize affordable housing opportunities for lower-income households. Through knowledge of the real estate market, develops relationships with landlords to obtain vacant listings for first-time program participants and mover households. Responsible for certifying applicants for admission into the Housing Choice or Public Housing Programs and maintaining an adequate pool of certified applicants to fill turnover in either the public housing or Housing Choice Voucher Program.