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THE PUBLIC HOUSING AND HCVP WAITING LIST ARE CURRENLY CLOSED
AND NOT ACCEPTING APPLICATIONS AT THIS TIME.
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April 17, 2020 from Executive Director Steven A. Fischer Dear All: First let me wish you and your loved ones well as our world fights the disease known as COVID-19. These are trying times to say the least. Jobs lost or cut back for so many of us. School out. Food and household goods hard to come by. You know the rest, a month into this health crisis. But we are the families and elderly of public and assisted housing. We are used to adversity. We will pull together and beat back the beast. As your housing administrator, we have done our best to stay in touch with you via telephone and social media, sometimes a flyer. During this “STAY AT HOME” order, the Governor has deemed us “essential workers” and we have been on the job throughout. In case any part of our emergency service is unclear to you, please review the following outline appropriate to you: PUBLIC HOUSING – Office staff are working from home most of the time. Rent can be paid online as always at www.chesterha.org . Click on the blue tab on top of the home page. It can also be deposited in a lock box at your site office, brought to 1111 Avenue of the States, or mailed there. LOSS OF INCOME RENT ADJUSTMENT REQUESTS must be emailed to publichousing@chesterha.org – Maintenance staff are working reduced hours prioritizing emergency work orders. To enter your home, they will wear masks and gloves, ask you to do the same, and ask that anyone sick move to another room. For emergencies, call 610 876 3000. – Trash collection has been reduced from three (3) days a week to two (2). – Police service is still 24/7. Call 610 876 3000. – Annual re certification packets must be dropped off at the main office or emailed to charecerts@gmail.com HOUSING CHOICE VOUCHER PROGRAM – Case workers are working from home. If you get a call from a strange number and do not pick up, we will always leave a message. – We are still inspecting with social distancing protocols. Inspectors will wear masks and gloves. You should too when they visit or keep safe distances. – Maintenance. Please call in issues to your landlord. Please call CHA if the landlord does not respond. Owners and work crews must have access for emergencies. Thirty-day extensions for the re-inspection of non-emergency repairs can be requested by the owner or tenant. – For those of you who have the I-Pay option, please pay rent that way if you can. Beginning Monday, April 20, Pennsylvania will be under even stricter orders. Added to staying at home, social distancing and the frequent washing of hands will be masks, gloves and even having your temperature taken when entering business offices and stores. Keep up the great work you have been doing. Practice COVID courtesies the best you can so we may all come through this healthy.

WE ARE OPEN FOR PROCESSING BUT CLOSED TO THE PUBLIC.

CHA IS OPEN FOR BUSINESS WITH THE FOLLOWING CHANGES UNTIL FURTHER NOTICE:

BUSINESS WILL BE CONDUCTED VIA EMAIL OR OVER THE PHONE FOR THE NEXT 30 DAYS. ESSENTIAL PERSONNEL WILL BE WORKING ON A FULL-TIME OR AS-NEEDED BASIS. IN-PERSON APPOINTMENTS AND INTERVIEWS WILL BE CONDUCTED BY PHONE OR RESCHEDULED IN A MONTH. PURSUANT TO GOVERNOR WOLF’S ORDER, CHA

COMMUNITY CENTERS AND COMMUNITY ROOMS WILL BE CLOSED.

FITNESS CLASSES ARE CANCELLED.

WHEN VISITING OUR OFFICES, PLEASE BE CONSIDERATE AND RESPECTFUL OF OTHERS AND PRACTICE SOCIAL DISTANCING.

CALL CHRISSY BENFORD AT 610-904-1111 EXT 604 FOR MORE INFORMATION

In an effort to curtail the spread of the Covid-19 Corona Virus, the CHA’s Housing Choice Voucher Program has adopted new procedures effective immediately. Inspection Procedures If you or anyone in your household has been knowingly exposed to the Corona Virus due to travel, as a health care worker, or through other community contacts please call the McCright Customer Service Center and reschedule your appointment for a later date.

In addition, in accordance with McCright infection prevention protocols, an inspection will be rated inconclusive and rescheduled if the person who answers the door answers “yes” to being exposed to the Covid-19 Corona Virus or to having someone in the household with a fever or flu-like symptoms.

The inspection will be rescheduled in 21 days. Annual Review Procedure Change Until further notice, the HCVP has adopted a “mail in” procedure for both annual re certifications and reporting changes in household income and composition. Your assigned Occupancy Specialists will contact you if it is absolutely necessary for you to come into the office to complete the certification. Postage paid envelopes are included in your review notice to send back the necessary forms and documents to complete your certification.

You may also scan and email forms and verification documents to your assigned Occupancy Specialist. Email is the most efficient way for your Occupancy Specialist to communicate with you and address your service requests.

Your assigned Occupancy Specialist with contact information is listed below: Agustina Martinez, Ext. 210 A-B Last Names Spanish Speaking Participant Incoming Portability amartinez@chesterha.org

Miguel Laguna, Ext, 120 C-H Last Names mlaguna@ chesterha.org

Kerry Robinson , Ext. 236 I-Q Last Names krobinson@chesterha.org

David Maclin Ext. 205 R–Z Last Names dmaclin@chesterha.org

Bev Jetter, Ext. 213 Matopos Senior and Chatham Terrace PBV Edgemont Senior and Madison Senior Apts Gateway Senior Apts Trimerge Lease-Ups Outgoing Portability Contact/Payables bjetter@chesterha.org

THE CHESTER HOUSING AUTHORITY is the city of Chester’s largest affordable housing provider. We administer and manage approximately 2,400 units.

OUR MISSION is to provide quality, safe, and affordable housing for low and moderate-income households in a discrimination-free environment. In doing so, we strive to integrate CHA residents and developments into the neighboring communities and to serve as a catalyst for revitalization and development for participant families in the city of Chester, Pennsylvania.

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